Harrison Assessment

Creating Capability: 

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Previously, I discussed a focus on processes, on the how.   I'm going to next address some of the basics that still apply to today's environment and I believe always will. It is hoped that before you dive into any process, quality and/or quality improvement effort, that you'll consider these ideas if you haven't already.

 

Creating Capability: 

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Every organization is comprised of a set of processes - increasingly these processes span organizational boundaries and increasingly they have components (apps, programs…) that pull data from many sources and adaptively "learn".  Processes have become more and more complex to set up but due to technology, often deceptively simple in operation which can hide problems. 

 

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