Edgar Alan Rayo

TITLE: Research and Content Analyst

After several years as an economics university instructor and researcher, Edgar has served as a communications consultant, content developer and researcher for companies across North America and Europe. He has had a 15-year relationship with a local BPO company serving as a training and development specialist and a content analyst. As part of this, has created dozens of technical articles and content based on voice of customer data.

As an expert in technology and business management content development, Edgar continually monitors current best practices in content development, technical writing, search engine marketing/optimization. He is currently building his expertise using AI to accelerate and optimize his efforts.

Edgar has earned a BA in Economics, cum laude, and a MS in Development Administration with a Commencement Award for Academic Excellence. Following this, he worked in partnership with Professors in U.S.A., Hong Kong, Philippines on cutting edge research in business ethics, economics and the social sciences.