Why focus on HOW?

• Drives which and how many resources we need (costs)
• Drives effectiveness and efficiency both
• You've been told you have to do it
• Speed
• Cost reductions demanded by customers
• Some form of chaos
• Cost challenges
• Past disasters and the need to avoid those in the future
• The need and desire to get better
• Late deliveries or lead times too long
• Difficulty in identifying underlying issues/problems
• Take the guess work out of the business
• Not seeing the results from improvement efforts
• Competition
• Errors
• Customer  (or other stakeholder) unhappiness
• More effective use of technology
• To automate repetitive tasks and streamline those that don't directly add value

Do you have the best people doing what their best at?

How effective are your "people" decisions?

  Making the right decisions regarding the WHO in your organizations involves two often poorly done but common sense activities

• Choosing the right people for the right position/role.
• Ensuring that each person's competencies, skills and attitudes are a fit for high performance for their role in the organization.

Increasingly, these initiatives are labeled, Talent Management.  Although some of the academic descriptions of this common sense and necessary activity in any organization are over the top, it is undoubtedly a critical and necessary task for any successful leader. When you see an organization struggling with decline or mediocrity, it is also nearly always not present in any effective way. In these cases, the leader not only ignores a basic responsibility but creates incredible waste and a whole host of problems that they need to address daily normally with quick fixes and stop-gap measures.