Sales & Marketing Excellence

Creating Capability: 

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Here are a few question to address your organization's problem-solving effectiveness:

Do the leaders in your organization understand accurately the underlying values and mindsets regarding addressing root causes or solving problems?
How much fear/paranoia (really) exists in surfacing problems, in other words, when employees see a problem or an opportunity to improve, how likely are to surface that problem even if they may believe they may have some "blame"?
How does this contribute to employees preferring to keep problems they see to themselves?
When problems occur, are employees supported in their effort to determine root causes or find solution or does the blame game kick in?
Is there a divide between those who create and those who solve problems?

Creating Capability: 

Increasing sales performance is a constant focus for all good sales organizations This quest, more often than not, focuses on what might best be called this year's holy grail or magic bullet rather than on an ongoing system that can focus, align and support those engaged in the sales process. Too often organizations rely on a dazzling new programs that impact an element of the sales process that they may indeed optimize, but then what happens?

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