People Selection

Charlene Castillo's picture

Creating Capability: 

Using Validated Behavioral Suitability Data, that is job -specific, comprehensive and based on the paradoxical nature of human nature improves People Decision Processes  (Hiring/Selection, Development, Project and Team Composition, Talent Planning and Talent Development).   Recently, the CEO of one of the fastest growing companies in the U.S.

Creating Capability: 

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In order to secure a job offer,  short-listed candidates usually pass through an interview process. The questions is - how good of a process is it?  Well truthfully,  what we see most commonly is they pass through a series of interviews with an informal processing of the information - but not really a clear process. The problem with non process-oriented interviewing  is that it involves considerable subjectivity and activates a whole slew of human biases.

Creating Capability: 

Purpose: Hire the right candidate each time with Data Analytics that predict success

  • Ability to build better offers and get higher acceptance rates by emphasizing "fit"
  • Better candidate experiences and candidate understanding
  • Increased retention and engagement
  • The ability to Identify/understand competency gaps and strengths (what the person truly brings…)
  • The ability to select only future high performers with very rare exceptions

Creating Capability: 

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Augmented reality allows you to create an experience that immerses a learner or decision maker with visual "information" to be more effective.   How might you augment reality to support individual hiring decisions?   Augmented Reality typically combines data,  images, sound, movies, databases, social media, and the web and expands them digitally to facilitate more effective learning and decision-making.     A key issue with a hiring type decision is bias and many of these options, if not done carefully, would actually increase bias.   What's missing from many conventional and non-conventional hiring and selection processes is the job-relevant baseline information which allows you to compa

Creating Capability: 

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Benchmarking your jobs so you can make better people decisions and understand best how to achieve high performance is not a simple task; however with some assists from technology, it is now an efficient high payback process.  Lead consultant, Alan Hoffmanner explains in the following video how best to go about this...

Creating Capability: 

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Have you ever made a bad hiring decision?

  • Hired the wrong person for a job
  • Chose the wrong person for a team or project
  • Invested in training new salespeople or reps, only to find that they achieved poor results when it came time to get to work (Knowledge is not necessarily power unless accompanied by the right capabilities).

Unfortunately, making bad people decisions is not uncommon due to the way most companies manage their talent acquisition processes.  For a couple decades repeated studies have shown the exorbitant cost to these mistakes typically centering around 3 times the annual salary or between one hundred and two hundred thousand dollars each time. Many of the costs are hidden in the short term but they are still there.  Some of the factors that contribute to this include:

  • Lying on resumes and exaggerating skill sets are prevalent - studies have indicated over 80% of resumes contain at least one significant lie.
  • Impressive credentials can create bias relating to overall qualifications or real weaknesses.
  • Most candidates have prepared well to sell themselves and it's not that hard to "perform" for 60 minutes but that performance may have little to do with actual job performance.
  • Background checks are not designed to uncover reveal character flaws
  • Often candidates with horrible track records but some good short term "performances" in interviews can get chosen. One key reason
  • For the last decade, most U.S. employers advise their employees to avoid true negative feedback  during a reference check due to litigation concerns. Reference checks serve a role but a very minor one.

To ensure your search results in a high performer, most would agree, you need an objective assessment of the candidates ability to be a high performer.  High performance is a function of a number of things including natural tendencies, motivational factors, task factors, decision styles, interests, tolerances,  work preferences, other patterns of behavior (i.e. interpersonal factors) and for many higher level jobs, leadership effectiveness factors.    All of these things can be measured accurately, related to the behavior of high, average and low performers in a similar job and used through a scientific assessment to determine whether a person will have a high or low probability of being a high performer.

Creating Capability: 

The Suitability Questionnaire

The instrument uses a questionnaire, which has sixteen groups of eight items (descriptive phrases) in each group.  The person answering the questionnaire ranks the items in each group in order, according to which describes him/her the most.  Items are repeated in different groups, which enable the scores to be analyzed for consistency and greater accuracy of scoring.
 

Creating Capability: 

We have started up dozens of companies over the year using our Talent Assessment and Decision Support System.  Unfortunately there is no overall regulatory body to rate these, we believe you will find there is no better alternative available.  There is however a number of top organizations who have created detailed criteria in RFP's and analyzed 40+ alternatives, the top 10 in more detail and the top 3 in incredible detail.  All the ones I've seen (and I'm pretty sure it’s the total universe of them), we have come out as the clear winner-   predictive accuracy, metric alignment with human n

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"The U.S. Department of Labor has estimated the costs to replace an employee to be approximately 1/3 their annual salary; but when you start looking at the impact of hiring the wrong employee and having to replace them, some studies say 2.5 times annual earnings, some 4 times and some even higher." AGILEdge